FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

 

What should the customer know about your pricing (e.g., discounts, fees)?

My pricing depends on the scope of a project and the detail and time that is required. I use a fixed total price, my hourly rate or package pricing.

What is your typical process for working with a new customer?

I send an initial proposal with my quote based on the work described or my interest in hearing more detail about the project before quoting a firm price/hourly rate. Once The customer and I have agreed to move forward with the design I draft a contract for the work decided upon. After a 50% deposit is received along with the signed contract I begin work on the design within the time line that has been agreed upon. From there its drafting up ideas to final design revisions and a final product for use by the customer in several different formats as needed.

What education and/or training do you have that relates to your work?

I went to college for fine art and graphic design in Fullerton and Long Beach California.

How did you get started doing this type of work?

I fell in love with graphic design by watching and discussing it with the mother of a friend, she owns her own graphic design business and works from home. I had been waffling on what my major should be in college and decided to give design and the arts a try, I have never regretted it!

What types of customers have you worked with?

Corporations, Startups, Musicians, Artists, Landscapers, Media, Marketing Agencies, Family, Wedding Stationary outlets, Sate Agencies, Personal Projects, Theaters, etc...

What questions should customers think through before talking to professionals about their project?

Please ask me for a copy of my Client Questionnaire, its helps us both to focus on your needs and vision in order to create an effect final design. Happy to help!